Best Practices for Working in a Multicultural Workplace

Course Number

Today's workplace is a vibrant tapestry of cultures, ideas, and viewpoints. Navigating this rich diversity is both an opportunity and a challenge. This course is a roadmap to cross-cultural competence, from identifying cultural differences to handling them effectively.

Students will explore the subtle verbal and non-verbal communication cues, helping you decode how cultural factors may influence them in different contexts. This exploration will provide invaluable insights into your workplace's culture, revealing how it compares to yours and how to manage the differences effectively.

Key Topics
  • Understand the concept of culture, exploring its elements, evolution, and its role in shaping behavior.
  • Recognize different forms of communication, both verbal and non-verbal, and understand how cultural factors can influence these.
  • Identify cultural differences in communication and the potential issues they may cause in the workplace.
  • Navigate the cultural dimensions proposed by Geert Hofstede, gaining a deeper understanding of their workplace culture, and formulating effective strategies to manage cultural differences.

All NIH Employees