FAQ: Training Center

Course completion certifications from the NIH Training Center are in your LMS Account under Learning in Completed Learning. Here are some helpful guides to get you through LMS. If you have any technical difficulties with access, please see the LMS Helpdesk.

That’s a great question! It’s recommended that you attend one of the three-day Pre-Retirement classes prior to attending the Refresher.

Generally, the status on your LMS profile is updated within two weeks of attending class. Please note, two weeks is an average. Specific classes have post requirements and may extend beyond two weeks.

All mandatory training information can be viewed on our NIH Mandatory Training Inventory page.

Generally, class information including a calendar invite and materials are sent to students approximately one week before the class.

Locate the Catalog Search portlet on the LMS homepage. In the lower right corner, select the “Category” link. Scroll down to 3-Online Training and select Skillsoft Online to view the courses.

The CAN is charged after the student attends class. The class is marked “delivered” in the Learning Management System (LMS) and the student receives credit for attending.

Great! The NIH Training Center offers training to ICs at their locations. This is called Group Training/Closed Enrollment. We can provide you with all the pertinent information discuss what training best fits your needs. Contact the NIH Training Center to arrange a consultation with one of our Program Managers at 301-496-6211 or email us at NIHTrainingCenter@nih.gov.

No, unfortunately the HHS Learning Management System (LMS) is not connected to FAI’s CSOD. The LMS is internal to HHS and CSOD is a government-wide system. Please contact the FAI Help Desk for more guidance on how to upload your training certificate: 703-752-9604 or FAI.

After taking Basic ITAS you should gain a minimum of two months of recent timekeeping experience and then register for the Advanced ITAS class.

Here is a quick and easy way to check your registration status in a class.

• Log into the HHS Learning Portal (LMS). 
• On the left-hand side of the screen, select Learning. 
• If the class appears, you are registered.
• If you do not see your class, look at the top of the window and choose the Message Center

If you do not see your class, look at the top of the window and choose the Message Center (Envelope icon). Click on the Search button. You will see a list of status updates for you. There should be a message regarding your registration.

If you are still experiencing issues, feel free to contact the NIH Training Center at 301-496-6211 or send email to NIHTrainingCenter@nih.gov.

This means you are pending approval by your direct supervisor and your Servicing Administrative Officer (AO). View the email notification that you received from the Learning Management System. Once your request has been fully approved and a valid Common Accounting Number (CAN) has been entered, then you are eligible to be moved to the roster. This will occur if a seat is available at the top of the NEXT hour. If there are no seats remaining, your status will remain as waitlisted until a seat is available. For more information, see the NIHTC Registration Process video.

You do not need to notify the NIH Training Center when you provide approval for a training; the LMS system generates an automated notification.

Please access the website using VPN as seminars are solely for NIH staff.

"Closed Enrollment" trainings have been set up by one particular IC, for that IC's employees only. If you belong to that IC, you can attend. Registration for your IC's closed enrollment is usually free of charge and requires no approval in the system.

Speakers are all nominated by staff with final recommendations made to Dr. Alfred Johnson, NIH’s Deputy Director for Management. There is a committee comprised of senior administrative leaders that review all nominations. Strong consideration is given to those speakers that offer the NIH community an interesting perspective on a specific leadership or management issue or challenge. Cost and availability are always considered when selecting speakers.

For coaching, the NIHTC will register you using a CAN you provide. This is a multi-step process. To learn more, visit: https://hr.nih.gov/training-center/services/executive-leadership-and-team-coaching

We welcome nominations from all NIH staff.  Please remember that nominees should be dynamic, experienced public speakers from business, academic, non-profit, or government sectors.

The link for a virtual training is typically emailed to registered participants 2-5 days before the first day of class.

All DDM seminars are videocast live and most are archived for future viewing.

Generally, NIH Training Center classes are conducted for eight (8) hours with an hour for lunch. As it’s important that you receive the necessary content, please plan on a full day of instruction. If a class date is not optimal for you, note that the NIHTC offers multiple dates throughout the fiscal year for our classes.

All participating staff who register for either the live or archived DDM Seminar will receive 1.5 hours of supervisory refresher credits per event. In addition, participants can submit the session into the acquisitions online system to receive 1.5 CLPs for FAC-COR, FAC-C and FAC-PPM re-certifications.

Yes, they can. Their IC must approve their request and the associated fees for participating.

The MTI helps employees determine the mandatory training courses they are required to complete based on where they work at NIH, as well as their full time equivalent (FTE) category, supervisory role, and job activities. Detailed information is provided to employees through the MTI for each course in the database.

Certain job activities may have the same or similar courses. As a result, you may see a required training displayed more than once. To change the courses that are displayed, use the "hyperlinks" at the top of the training course screen and select the "Position Activity" link to change your selections. You can also cut and paste your print friendly version into a spreadsheet and delete the rows of training that do not apply to you.