Use this form below if you had trouble finding the information you needed, have a suggestion for improving this page, or found an error with the content. If you have a question that needs an immediate response, please use the Contact Us form and we'll get back to you as soon as we can.
The NIH Civil Program
The Civil Program promotes civil behavior in the NIH workplace. Civil is a place to call if you have questions or concerns about uncivil, disruptive, or harassing workplace behaviors. This also includes behaviors of concern that may lead to acts of violence, such as bullying, intimidation, threats, suicidal ideation, and domestic violence.
Call the NIH Civil Program if:
- You need help assessing the potential seriousness of a concerning situation;
- You are experiencing an inappropriate, concerning, or threatening situation at work and need intervention from trained staff;
- You become aware of a workplace situation involving behaviors of concern, such as sexual harassment, intimidation, bullying, or other unproductive, disruptive, and/or dangerous behaviors; or
- A situation involving concerning behavior already has occurred and you need assistance managing the aftermath and its effect on staff; or
- You need help in addressing your own behavior and/or reactions to a workplace situation.
Who We Are
The NIH Civil Program is managed by the Office of Human Resources. The program consists of Response Coordinators, a Response Team, and an Advisory Committee.
The Response Coordinators are the first point of contact for the NIH community, including trainees and contractors, who are concerned about a situation. They coordinate with the appropriate members of the Response Team and organize the administrative aspects of the response. Civil is not intended to be used as a substitute for calling 911 when an individual feels police or emergency help is needed.
The Response Team consists of experts who collaborate and share information to resolve cases from a multidisciplinary array of perspectives, including Employee and Labor Relations, appropriate management officials; the Employee Assistance Program; the NIH Division of Police; the Office of the Ombudsman; and the Office of Equity, Diversity, and Inclusion. Additional internal and external organizations may be contacted for certain cases.
The NIH Civil Advisory Committee is a group of highly specialized staff members and senior managers whose purpose is to (1) prevent workplace violence through policy development and education; (2) develop and maintain an NIH infrastructure capability to intervene upon request to help ICs resolve behavioral concerns, critical incidents, and violence when they occur, and; (3) develop and maintain an NIH infrastructure capability which, upon request, can manage the aftermath of a critical incident to restore the workplace to a productive state.
What We Do
The Response Coordinators are the first point of contact for members of the NIH community who are concerned about a situation. They coordinate with the appropriate members of the Response Team and organize the administrative aspects of the response. Civil is not a confidential resource and is not intended to be used as a substitute for calling 911 when an individual feels police or emergency help is needed.
The Response Coordinators will specifically:
- Manage the initial contact
- Assess the urgency and whether there is a need for a Response Team intervention or assistance. This includes asking questions, providing guidance, and making referrals as needed
- Coordinate with members of the Response Team as appropriate
- Serve as an administrative coordinator with police for emergency calls made to 911
- Follow up with IC to ensure necessary steps, action, and closure
- Ensure appropriate post-incident response
- Oversee and direct the management of the NIH Civil Program website
- Serve as primary professional support to the Chair of the Civil Advisory Committee
- Serve as the initial contact point with external organizations interested in NIH’s response to and prevention of harassment and violence
To contact the NIH Civil Response Coordinator, call 301-40C-ivil (301-402-4845). Callers may be helped directly or referred to other resources. Civil is not a confidential resource and is not intended to be used as a substitute for calling 911 when an individual feels police or emergency help is needed.
To ask questions or share concerns regarding the NIH Civil Program or if you would like a presentation tailored to meet the needs or your organization, please contact: