FAQ: myPay

  • Q: How do I access myPay?

    A: 

    To access the myPay system, you will need your login and password. If you have forgotten your login or password, click the "Forgot Your Login ID?" or "Forgot or Need a Password?" link on the left side of the myPay screen. Using this method, your Password can be e-mailed to you if you pre-registered your e-mail address, or it can be mailed to your current home address of record within 7 to 10 business days.

    If you encounter problems with your login and/or password or technical issues using myPay, contact the DFAS Centralized Customer Support Unit toll-free at 1-888-332-7411.