Frequently Asked Questions: myPay
- How do I access myPay?
To access the myPay system, you will need your login and password. If you have forgotten your login or password, click the "Forgot Your Login ID?" or "Forgot or Need a Password?" link on the left side of the myPay screen. Using this method, your Password can be e-mailed to you if you pre-registered your e-mail address, or it can be mailed to your current home address of record within 7 to 10 business days.
If you encounter problems with your login and/or password or technical issues using myPay, contact the DFAS Centralized Customer Support Unit toll-free at 1-888-332-7411.
Top myPay Questions
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