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Prepare for the discussion
- Read the NIH and IC telework policies
- Complete the telework training
- Understand what the eligibility requirements are
- Determine staff eligibility and notify them
- Identify technology resources available
Start the discussion by explaining IC policy
- Gov’t-furnished equipment, property, and supplies
- Reimbursement of phone and internet expenses
- Maximum telework frequency
- Approval/Denial process
Be specific when stating your expectations
- Meeting performance requirements (PMAPs)
- Adhering to/changing work schedules
- Maintaining productivity (quality/quantity/timeliness)
- Responding to e-mails and voice mails
- Using sensitive/confidential information
- Attending office meetings on telework days
- Reporting injuries
- Handling “down time” from equipment or power issues
- Adhering to privacy, security, and ethics policies
- Working during emergencies
- Obtaining pre-approval for OT/comp time, leave, unscheduled/ad hoc telework, travel to the office
- Appropriate use of duty hours (no personal business or child/elder care)
- Reporting updates of work assignments
- Meeting safety responsibilities at the telework site
- Getting assistance, e.g., IT helpdesk or on-site staff
Finish by listening to the staff
- Be receptive to discussing concerns from onsite staff and teleworkers
- Address questions (Clarify! Clarify! Clarify!)
- Be open to different ways of doing business, e.g., webcams, conference calls, Instant Messaging, etc.
- Ensure each person walks away knowing their role is important to the organization