Process for Submitting a Change of Address

To submit an address change to update your personnel record, go to myPay and select “Mailing Address.” After entering your new address, select “Save.” Your address will be updated in the HR system within 2-4 weeks. Any address change made in myPay will automatically transmit to update your TSP account record; however, it does not automatically transmit to your health insurance carrier. To update your address with your healthcarrier, contact your carrier directly at the telephone number shown on your health plan ID card.

If you are enrolled in the Federal Employees Dental and Vision Insurance Program, you must update your address with your dental and/or vision carriers via the BENEFEDS Portal by logging into your account or by contacting BENEFEDS at 1-877-888-FEDS (1-877-888-3337) (TTY: 1-877-889-5680). If you have a Flexible Spending Account (FSAFEDS), you must update your address on the FSAFEDS website under “My Account Summary” or by contacting FSAFEDS at 1-877-FSAFEDS (1-877-372-3337) (TTY: 1-866-353-8058). If you are enrolled in the Federal Long Term Care Insurance Program (FLTCIP), you must update your address on the FLTCIP website by logging into your account or by contacting FLTCIP at 1-800-LTC-FEDS (1-800-582-3337) (TTY: 1-800-843-3557).

A change of address entered into myPay does not change your state tax withholding. If you move to or from Maryland, you must complete a state tax form for your new state and submit it to the Final Authorizers Unit for processing at OD-OM-OHR-WRD-CHRProcessing-GOVT@od.nih.gov. For moves between other states and/or the District, you must change your state tax information in myPay by selecting “State Withholding.” After entering your updated information, select “Save". Be certain to review your Leave and Earnings Statement (LES) in myPay each pay period to confirm the correct deductions are being withheld.

Should you have any questions, please notify your Benefits Contact or AskBenefits@nih.gov.