Will I know what happened after I contact Civil?

A follow-up call will usually be made if an action plan has been developed or a referral suggested. These calls are made to be sure the plan is working or the referral was helpful and that no additional issues need to be addressed. We also solicit feedback as to how well Civil is doing in responding to people’s concerns.

Can we make this page better?

Let us know if you can't find the information you need, have a suggestion for improving this page, or found an error.

If your question requires an immediate response, please use the Contact Us form.

Do not include personally identifiable information (PII). Please review our privacy policy.