Overview
Whether you are working in an alternate work location or teleworking, there are a variety of enterprise supported collaboration tools and resources available to the National Institutes of Health (NIH) staff. For help with any of these tools or resources, contact the NIH IT Service Desk by calling (301) 496-4357 or visiting the NIH IT Service Desk website. You can also contact your local IT support for assistance.
Remote access through the virtual private network
NIH's virtual private network (VPN) offers a remote connection to the NIH network that ensures staff can securely access NIH tools, resources, and files from anywhere that allows internet access. Where possible, you are encouraged to use mobile devices and cloud-based services without connecting to the NIH network.
To access the NIH network, you must be authorized to access the VPN. To learn more, read the Remote Connection to the NIH Network guidance. You can also contact the NIH IT Service Desk at (301) 496-4357 or your local IT support for assistance.
Web conferencing tools
NIH offers web conferencing tools that allow you to communicate with internal and external collaborators around the globe. View the Virtual Meeting Options Matrix for more information.
Skype for Business
A unified communications platform that enables messaging, web conferencing, screen-sharing, online meetings, and collaboration. Recommended for use with internal collaborators.
Webex
A web conferencing and screen-sharing tool that you can use to collaborate with colleagues remotely. Recommended for use with internal and external collaborators.
VideoCast
A video-streaming platform that allows you to broadcast your seminar, conference, or meeting live over the internet as a real-time streaming video. The event can be recorded and made available to views as an on-demand video or downloadable file. Recommended for use with internal collaborators.
File storage and collaboration tools
You can easily and securely work on, store, and share documents using a range of file storage tools even when you're teleworking. Learn more about each at the NIH File Storage and Collaboration Tools Portal.
OneDrive
An internal file storage and collaboration tool that allows you to store and synchronize individual documents across multiple devices. You can create a document on your computer, save it to OneDrive, and continue to work on it from another device, such as your MobileIron-enrolled mobile device.
Sharepoint Online
An internal file storage and collaboration tool that allows you to store, access, share, and collaborate on files, documents, and data from anywhere. Share and collaborate on files with an NIH team or group.
Microsoft Teams
An internal platform for groups to collaborate on files and data using chat, voice, and video. Set up a team page with your project, lab, or department members to centralize, organize, and streamline collaboration on multiple tasks. Integrates with SharePoint Online, OneDrive, Box, and Power BI.
Box
An NIH enterprise-supported collaboration tool that allows you to securely share and co-edit files and data with external collaborators.
Mobile devices
NIH also provides the means to work remotely using mobile devices. Check NIH email, work and collaborate on documents with your colleagues, and host or attend meetings—all from your MobileIronenrolled smartphone or tablet.
Derived PIV Credentials (PIV-D) is a technology solution that lets you access resources previously only available through a laptop or desktop computer. If you have enrolled in PIV-D and MobileIron on your mobile device, you can sign your timecard on ITAS, access the Learning Management System (LMS), and more. Not enrolled? Enroll your Apple or Android device today. You can also submit a service desk ticket for assistance.