WiTS Civil Consultation Workflow Reference Guide

Overview:

The Civil Consultation workflow is used by the Workforce Relations Division (WRD) in the Office of Human Resources (OHR) to track consultations related to uncivil behavior involving NIH staff, such as harassment, sexual harassment, inappropriate conduct, intimidation, bullying, or other unproductive, disruptive, and/or violent behavior.

Entering and reviewing the data: Tabs

WiTS workflows are comprised of ‘Tabs’, which are completed in consecutive order by one or more persons. Below is a list of what information is captured in each tab of this workflow.

Consult Tab

  • WiTS#
  • Date Entered
  • Action Type
  • Date Recv’d in HR
  • Related Case Number
  • Intake Source
  • Requestor Last Name, First Name, Email Address, Type,
  • Administrative Code, Institute/Center, Organization Initials
  • Civil Team
  • Civil Supervisor
  • Last Saved/Updated By
  • Civil Program Specialist
  • Consult Related to NIH Staff Member
  • Staff Member Last Name, First Name, Employee ID, Badge ID, Admin Code, Institute/Center, Org. Initials, Labor Organization
  • Consultation Type
  • Action Status Code
  • Action Status/Description
  • Comments

Moving through the workflow: Routing

Civil Program Specialist (Initiates Action) then

Civil Supervisor (Optional Review or Close) then

Civil Program Specialist (Completes Action)

The Routing Menu

The routing menu is used to move actions through the process and/or to send emails. The options and email recipients may change based on who has the action in their worklist.

When the action is in the ‘Consultation Initiation’ step:

  • Close Consult
  • Send to Civil Supervisor
  • Cancel Action

When the action is in the ‘Pending Final Processing’ step:

  • Close Consult
  • Send to Civil Program Specialist
  • Cancel Action

Communicating status and reminders: Email

Based on established SLA's and/or business rules, email notifications and reminders are automatically sent from WiTS throughout the completion of the workflow.

This workflow only generates an email if a user selects the option from the routing menu.

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