Why are competencies useful to supervisors?

Competencies help supervisors to better:

  • screen prospective employees during the hiring process, which results in better hiring decisions
  • discuss with employees their strengths, areas for growth, training, and developmental activities
  • distribute work more efficiently by using the knowledge of employees’ proficiency levels
  • acquire training and development opportunities systematically and efficiently, e.g., develop training partnerships between organizations, bringing tailored training to employees, etc.
  • determine what type of skill sets are needed in the future, which helps support succession planning
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