Competencies help supervisors to better:

• screen prospective employees during the hiring process, which results in better hiring decisions
• discuss with employees their strengths, areas for growth, training, and developmental activities
• distribute work more efficiently by using the knowledge of employees’ proficiency levels
• acquire training and development opportunities systematically and efficiently, e.g., develop training partnerships between organizations, bringing tailored training to employees, etc.
• determine what type of skill sets are needed in the future, which helps support succession planning