Strategic Planning

Supports organizational goals and objectives in accordance with strategic and/or operations plans.

Key Behaviors
  • Supports the design of customer surveys, analysis of results, and action planning to address results of surveys.
  • Gathers key information essential to the planning process (e.g., internal information, benchmarking information, stakeholder input).
  • Incorporates an awareness of current and future management directives, required functional and technical expertise, resource requirements, and targeted stakeholders into annual plans.
  • Utilizes processes, tools, and/or formal mechanisms to effectively monitor and manage results.
  • Is aware of organizational and programmatic goals and seeks creative avenues to enhance goal achievement, sharing this information with others at staff/program meetings.
  • Considers overall structures, patterns, and cycles in the organization/systems, and uses assessment, analysis, and evaluation methodologies to define metrics and standards of performance.
  • Develops and writes portions of reports, decisions, contracts, or other action documents to provide support for activities or programs.
  • Participates in development of business and operational planning documents for integration with overall strategic planning processes.
  • Conducts internal audits (i.e., gathers information, identifies strengths and weaknesses) and provides recommendations to establish new processes.
  • Incorporates new processes and procedures into annual plans.
  • Identifies strengths, weaknesses, opportunities and threats (SWOT) in support of strategic planning process.
  • Provides advice and guidance to resolve, implement or manage program or policy issues that involve areas of uncertainty in approach or methodology.
  • Streamlines operations for maximum efficiency, automation and effectiveness where appropriate.

Developmental opportunities for this competency are available from the NIH Training Center.

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