Presentation/Training Delivery

Delivers effective presentations/training sessions to educate workforce on topics of organizational importance.

Key Behaviors
  • Prepares thoroughly by enlisting the support of peers, mentors, coaches, or supervisors to observe a practice of the presentation, gathers feedback prior to delivery, and refines content accordingly.
  • Reinforces concepts by delivering examples that are contextually applicable to the audience's work environment.
  • Understands how to use activities to create a positive group climate and engage the audience.
  • Adjusts presentation methods, use of language, and group management style to build rapport and engage with the audience.
  • Can be easily understood during presentations or training sessions, organizing and expressing ideas clearly in oral speech.
  • Appropriately uses technology and researches best practices in support of delivery, both face-to-face and virtual.
  • Assigns appropriate duration estimates to various components within a presentation or training session.
  • Uses self-management strategies to maintain composure and reduce stress associated with speaking in front of groups or critical audiences.
  • Understands the impact of personal appearance and attire, hand and body movements, positioning of a podium or tables, and tone of voice, on the presentation quality and audience reception.
  • Tailors the content of the session to the level and experience of the audience; researches the audience prior to the session.
  • Uses strategies to keep the group focused, on task, and within established time frames, while remaining responsive to needs and concerns.
  • Applies knowledge of adult learning theories, conflict resolution, and group dynamics to ensure session objectives are met.
  • Exudes confidence, enthusiasm, energy, and conviction in topic and delivery of content.
  • Demonstrates thorough knowledge of the topic presented by soliciting and effectively responding to audience questions.

Developmental opportunities for this competency are available from the NIH Training Center.

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