Planning and Prioritization

Plans and organizes work activities; manages several tasks at once.

Key Behaviors
  • Assesses relative importance of activities and assignments; adjusts priorities when appropriate.
  • Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.
  • Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
  • Determines necessary sequence of activities and the efficient level of resources needed to achieve short and long term goals.
  • Maintains a high level of energy and commitment to juggle multiple tasks and priorities, and use available resources to get more done with less; all without losing focus.
  • Anticipates problems and mitigates risks.
  • Provides work-in-progress status updates proactively and informs others when work is completed.
  • Coordinates with customers when problems or conflicts occur that might impact the timely completion of work.
  • Negotiates adjustments in timelines and/or scope of work, when appropriate. Consults with supervisor to determine priorities if necessary.
  • Sets, commits to, and maintains high standards for quality work and responsiveness in providing administrative services; readily re-adjusts priorities to respond to pressing and changing demands.
  • Coordinates with others in response to multiple, competing demands to ensure work is completed in a timely manner.
  • Organizes work, sets priorities, and determines resource requirements.
  • Implements or utilizes strategic plans on a daily basis.
  • Recognizes and addresses the interdependences of activities and resources.

Developmental opportunities for this competency are available from the NIH Training Center.

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