Facilitation

Impartially guides a group with an overall goal of reaching consensus, solving problems or accomplishing tasks.

Key Behaviors
  • Interjects and diverts group to the goals of the session.
  • Establishes clear goals and purpose that outline the objectives.
  • Encourages divergent viewpoints to ensure final solutions are varied.
  • Exhibits behaviors and techniques that enhance the quality of group processes.
  • Evokes participation and creativity from others.
  • Effectively distinguishes process from content.

Developmental opportunities for this competency are available from the NIH Training Center.

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