Understands and demonstrates knowledge of laws, rules, regulations, case law, principles, and practices related to employee conduct, performance, and dispute resolution.
Key Behaviors
- Demonstrates knowledge of a variety of personnel management services to include performance management, employee conduct, benefits administration, and other work life issues.
- Reviews complaints or grievances; with management, performs fact-finding and advises management on the preparation of disciplinary and adverse action, grievance, and appeal letters.
- Demonstrates knowledge of wide range of HR concepts, laws, policies, practices related to employee relations.
- Demonstrates knowledge of all aspects of employee relations, and provides training/orientation to supervisors, managers and employees.
- Identifies, evaluates, and recommends management interventions to solve complex problems and issues.
- Applies knowledge of consensus building, negotiation, coalition building, mediation, and other non-adversarial problem solving approaches to resolve problems and advise management.
- Develops and delivers briefings, legal documents, project papers, advisory opinions, and arguments through oral and/or written communication.
- Develops guidance and provides regulatory and policy advice and assistance on workforce relations matters such as work schedules, time and leave, performance management, etc.
Developmental opportunities for this competency are available from the NIH Training Center.