Continuous Improvement

Ensures work meets or exceeds standards and identifies and implements ways to make job tasks or processes more efficient.

Key Behaviors
  • Identifies alternatives to existing job tasks or processes, and offers suggestions for improvement.
  • Seeks feedback from colleagues, superiors, and customers.
  • Under direction, implements ways to make job tasks or processes more efficient.
  • Understands job tasks or processes and their impact on goals and objectives.
  • Studies best practices that can be applied to improve work tasks and processes.

Developmental opportunities for this competency are available from the NIH Training Center.

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