Guides others to make the most of their available skills.
- Recognizes and encourages performance excellence.
- Recognizes and analyzes a performance problem.
- Identifies effective strategies for modifying behaviors and attitudes.
- Plans and initiates a coaching session.
- Identifies various ideas to assist the learner.
- Identifies and demonstrates supportive coaching behavior.
- Uses the various questioning techniques.
- Employs and encourages a feedback process.