Guides others to make the most of their available skills.

Key Behaviors
  • Recognizes and encourages performance excellence.
  • Recognizes and analyzes a performance problem.
  • Identifies effective strategies for modifying behaviors and attitudes.
  • Plans and initiates a coaching session.
  • Identifies various ideas to assist the learner.
  • Identifies and demonstrates supportive coaching behavior.
  • Uses the various questioning techniques.
  • Employs and encourages a feedback process.

Developmental opportunities for this competency are available from the NIH Training Center.