Important Information from the NIH Training Center
It is our honor to serve you. Please note that while our scheduled FY 25 classes are available for registration in our course catalog, many classes will only proceed when HHS lifts the current procurement hold on external purchases. In the meantime, NIHTC is receiving registrations as approved by IC final approvers. As always, NIHTC will refund tuition for any classes that we cancel. If you have questions about your IC’s budget, we advise that you consult with your IC leadership to abide by their budgetary guidance.
This one-day class will provide participants with science-based and experientially tested techniques to deescalate destructive, confrontational situations and other misunderstandings at work. Opportunities to effectively manage behavioral triggers are explored, along with the means to help others to appropriately regulate their intensity. These models, concepts, and behaviors can be readily applied both inside and outside of the workplace. Participants will have the opportunity to practice these skills in a highly engaging and supportive atmosphere.
- Explore the differences between productive conflict and unhealthy confrontations.
- Build the skills necessary to convert potentially volatile interactions into constructive engagements
- Examine the role of conflict in team dynamics and opportunities for both leaders and individual contributors to intervene effectively
Audience
All NIH Employees