Emotional Intelligence

Course ID
NIHTC4004
Description

To be successful at work, leaders, managers and staff need a mixture of intelligence, technical skills and emotional intelligence (EQ). We readily acknowledge that intelligence and technical skills are important, but often overlook the importance of EQ. Research shows that knowing how to manage oneself and how to interact successfully with other people is a key component for success at every level in an organization. Emotional intelligence can be developed. In this two-day course, you will improve your awareness and ability to manage the “human side” of superior performance and understand the impact EQ has on the workplace.

Key Topics
  • Identify the impact of emotional intelligence at work
  • Learn strategies for creating an effective organizational culture
  • Practice alternative ways of reacting to difficult situations

Audience:

The target audience for this course is all NIH employees.

Can we make this page better?

Let us know if you can't find the information you need, have a suggestion for improving this page, or found an error.

If your question requires an immediate response, please use the Contact Us form.

Do not include personally identifiable information (PII). Please review our privacy policy.