Job Posting: Emergency Services Dispatcher (OA)

Summary

If you have experience as a Public Safety Dispatcher and/or in the operation of police, fire, and security radios, fire and security alarms, and closed circuit television systems that are utilized in a communication center, AND you want to play a significant role in a dynamic organization, then consider joining the Division of Emergency Management (DEM) team. For more information, visit http://www.ors.od.nih.gov/Pages/home.aspx.

Duties

• Properly responds to emergency and non-emergency calls for service.
• Properly dispatches emergency and non-emergency calls for service.
• Communicates with high proficiency in English.
• Understands and utilizes current policies and procedures.
• Actively participates in after-action reviews, incident reviews, and other quality control actions/methods.
• Demonstrates comprehension and application of confidentiality policies regarding the discussion and/or release of information acquired in the workplace to the public, media, or others.
• Demonstrates constructive and collaborative communication with peers, superiors, and internal and external customers.
• Notifies superiors of pertinent information about non-routine incidents and actions taken or anticipated in response to those incidents.

Who Can Apply