Instructor Bios

Who Teaches Our Courses?

Below you will find instructor bios listed under the eight category drop-down windows. Click on the plus sign in the upper right corner of each category and the instructor's name, bio and class(es) they instruct will display. The courses are linked back to their descriptions, registration information, and point of contact.

Aquisitions Management

Debbie Fountain

Deborah Fountain instructs our Purchase Card and Internal/External Requisitioner classes. She is a rehired annuitant with her last assignment serving as the Director of Change Management for the NIH Business System under OD/OALM. She is seasoned in all aspects of business operations to include budgeting, acquisitions (both simplified and contractual), financial recording, invoicing and payments, supply management, travel, fellowship stipend payments, property management and other miscellaneous financial processes. She earned several acquisition related certifications over the course of her career to include a Federal Acquisition Certification for Contracting Officer’s Representative (FAC-COR Level III) and a Federal Acquisition Certification for Program/Project Management (FAC-P/PM Level II). She has a BS in Animal Science from the University of Maryland.

NIHTC Class Portfolio
Internal & External Requisitioner (NBS)
NBS PCard Logs & Reconciliation (Refresher)
Purchase Card Training (NBS)


Steven N. Tomanelli

Steven N. Tomanelli is an attorney specializing in government contract law and federal appropriations law in the Washington DC area. Mr. Tomanelli provides legal services, training and consulting services in all aspects of federal contracting and appropriations law. Mr. Tomanelli has taught courses and provided consulting services for HHS and NIH for over 20 years and has in-depth knowledge of the NIH mission. 

Mr. Tomanelli received his B.A. and J.D. from Hofstra University, and a post-doctorate degree (LL.M) in Federal Procurement Law from George Washington University Law School. 

NIHTC Class Portfolio
Advanced COR Refresher
Basic COR I Essentials
COR Refresher
Federal Appropriations Law
Federal Appropriations Law Refresher
ID/IQ Contracting Techniques
Intellectual Property

Administrative Systems and Policy

Lisa Arber

Lisa Arber has worked as a consultant to M.B. Harlow & Associates, Inc., since 1994. In this capacity she has trained all levels of NIH employees, both administrative and scientific staff in timekeeping policy and procedures. In addition to providing Basic and Advanced Timekeeping rules and regulations training and software functionality, she has specialty in youth leadership development and has some knowledge of travel rules and regulations.

NIHTC Class Portfolio
Advanced ITAS for Timekeepers
Basic ITAS for Timekeepers


Mara Harlow

Mara Harlow is the owner and president of M.B. Harlow & Associates, Inc., providing training to a wide variety of federal agencies, including all agencies of DHHS and the Office of Personnel Management. She has provided travel training to over 12,000 employees of the NIH and other DHHS agencies since 2000 and ITAS training to over 16,000 employees of the NIH and other DHHS agencies since 1994. She has developed travel and timekeeping documentation courseware used by all levels of NIH staff. Mara has also used OPM course materials to teach Introduction to Training Design and Development and Basic Employee Development Specialist Training. 

Ms. Harlow has a Certification from Georgetown University in Training Design and Development.

NIHTC Class Portfolio
Advanced ITAS for Timekeepers
Basic ITAS for Timekeepers
Domestic Travel (Concur Government Edition)
Domestic Travel Refresher (Concur Government Edition)
Foreign Travel (Concur Government Edition)
Foreign/Sponsored Travel Refresher (Concur Government Edition)
ITAS for Supervisors & Leave Approv. Officials
Sponsored Travel (Concur Government Edition)
Travel for AOs & Approving Officials (Concur Government Edition)


Al Roberts

Al Roberts is a professional Change Management Lead, Trainer, and Training Developer with over 25 years of experience. Since retiring from the United States Marine Corps in 2009 as a certified Master Instructor, Al has worked with numerous Federal and Commercial agencies as a Consultant in the areas of Change Management and Training. Al brings over 6 years of direct experience with the NIH and has provided training to over 3,000 NIH employees. Outside of the NIH Training Center Fellowship Payment System Training, he completed several Projects with the NIH to include the Centralized Animal Procurement System (CAPS) implementation, Concur Government Edition (CGE) Travel implementation, and Oracle R12.2 technical upgrade. He is currently serving in the role of Operations and Maintenance Change Management Lead with the NIH NBS.

NIHTC Class Portfolio
Fellowship Payment System


Penelope Van Neste

Penelope Van Neste has trained all levels of NIH employees, both administrative and scientific staff, in travel policy and procedures since 1994. Ms. Van Neste also designs and revises and has designed course materials for the British and Canadian governments. Courses taught:  Domestic Travel, Foreign Travel, Sponsored Travel, Travel for Administrative Officers/Approvers, Travel for NIH Travelers, Travel Refreshers.  Ms. Van Neste previously worked for GTE Government Systems holding various positions, including software engineer, Technical Lead and Interface Liaison. 

NIHTC Class Portfolio
Domestic Travel (Concur Government Edition)
Domestic Travel Refresher (Concur Government Edition)
Foreign Travel (Concur Government Edition)
Foreign/Sponsored Travel Refresher (Concur Government Edition)
Sponsored Travel (Concur Government Edition)
Travel for AOs & Approving Officials (Concur Government Edition)

Budget and Data Skills

Sam Fantasia

Sam Fantasia has more than 40 years of experience in administrative and financial management in the public sector, including serving more than 15 years at the chief financial/administrative officer of St. Elizabeth’s, a semi-independent federal health care entity. For the past 15 years, he has worked as an independent consultant with various NIH offices and institutes, providing support to program budget and administrative management.

NIHTC Class Portfolio
Introduction to the NIH Budget Process
Budget Process for Scientists & Scientific Administrators

Computer Applications and Concepts

Terri Hurley

Ms. Hurley is a Microsoft Office Specialist with over 30+ years of experience in numerous computer operating systems and applications. She has been a trainer for Windows 10, Skype for Business, MS Office through 2016 including: SharePoint, MS Word, MS Excel, MS Power Point, MS Access, MS Outlook, OneNote and more. She has delivered application training on various packages including Microsoft Office, Skype for Business and SharePoint.

NIHTC Class Portfolio
Microsoft Excel 365 Level 1
Microsoft Excel 365 Level 2
Microsoft Excel Level 3
Microsoft Outlook Level 1
Microsoft Outlook Level 2
Microsoft Project 2010 Level 1
Microsoft Project 2010 Level 2


Thomas Peters

Mr. Peters is a Microsoft Certified Professional with over 22 years of experience in Micro Computers, local area networks and their applications. He has trained seven of the US Supreme Court Justices, one-on-one over a 2-year period in various software applications and other technologies. Mr. Peters created streaming video instruction courses for internet delivery as well as video courseware for distribution to nationwide government agencies. In addition, he has designed and developed complex Access database applications.

NIHTC Class Portfolio
Microsoft Excel 365 Level 1
Microsoft Excel 365 Level 2
Microsoft Excel Level 3
Microsoft Outlook Level 1
Microsoft Outlook Level 2
Microsoft Project 2010 Level 1
Microsoft Project 2010 Level 2

LMS Administrator Training

Montein Byrd

Montein has over 18 years’ experience in adult learning and training and development serving federal and commercial organizations. She’s gained most of that experience supporting adult learners in federal environments and much of it supporting the Department of Health and Human Services. Montein is the LMS Functional Assistant on the NIH LMS Team, has a Master’s of Arts degree in Instructional Systems Design and Development (ISD) from the University of Maryland, Baltimore County, and works on daily LMS issues affecting the NIH community.

NIHTC Class Portfolio
LMS Learning Administrator
LMS Local Learning Registrar
LMS People Administrator

Professional Development

Mary Abbajay

Mary Abbajay is the author of the best-selling Managing Up: How to Move Up, Win at Work, and Succeed with Any Type of Boss. She is also the president of Careerstone Group, a full service organizational and leadership development consultancy. As an author, speaker, consultant, and trainer, Mary helps clients develop the strategies, skills, and sensibilities needed for success in the 21st century. Mary is a frequent expert contributor for television, radio and print publications, such as the New York Times, Harvard Business Review, Fast Company, Forbes, The Financial Times, Money, Southwest Airlines Magazine, Monster, and the BBC, where she provides practical leadership and career advice.

NIHTC Class Portfolio
Mange Up and Accelerate Your Success: Taking Your Career to the Next Level


Nancy Ancowitz

Nancy Ancowitz is the author of Self-Promotion for Introverts®. As a presentation and career coach, she helps clients—introverts and extroverts alike—with vital career-building skills. She teaches public speaking and business writing at New York University. Nancy served as a marketing vice president at JP Morgan Chase & Co.. She also held a senior position at Citibank, where she was a recipient of an outstanding achievement award for her innovations in creating proposals for international clients. Her work has also appeared in the New York Times, Psychology Today, Salary.com, the Wall Street Journal, WABC-TV, and CIO, Entrepreneur, and O, The Oprah Magazine.

NIHTC Class Portfolio
Success Strategies for Introverted Leaders


Lois Bradley

Lois Bradley is President of The Bradley Partnerships, Inc. a firm specializing in organizational consulting, leadership training and executive coaching. With more than 30 years of career experience, she has transformed organizations and individuals, leading them to new levels of growth. Ms. Bradley holds a B.S. in the Management of Human Resources from Roberts Wesleyan College, and is a graduate of the MBA Executive Development Program at the University of Rochester, William E. Simon School. She is the author of the book “Great Leaders Are Remembered: 52 Weeks of Leadership Lessons”

She currently teaches at Penn State University teaching leadership programs for managers.  

NIHTC Class Portfolio
Management and Coaching Skills for Leaders
Building Effective Teams


Dr. Christopher Butts

Dr. Christopher Butts is the vice president of Careerstone Group and a trusted advisor to executive leadership and management in both the public and private sector for organizational development, leadership development, and talent development. Chris has designed and delivered more than 15,000 hours of training on leadership, diversity and inclusion, civility in the workplace, strategic middle management, and many other topics. Dr. Butts received his Master of Education and Doctor of Education in Higher Education and Policy Studies degrees from the University of Central Florida.

NIHTC Class Portfolio
Making Meetings Matter: The Art and Science of Leading Effective Meetings


Dr. David Celmer

Dr. Celmer received a Ph.D. in Organizational Leadership from Fordham University and has over 30 years of experience in the area of human relations. Eleven of those years were spent as a human resources consultant and organization development executive within Ciba-Geigy, a multibillion-dollar international pharmaceuticals and specialty chemicals firm. He now heads Celmer and Associates, Inc. an independent consulting practice focused on organizational improvement and employee effectiveness. Clients Dr. Celmer has worked with include the National Institutes of Health, Food and Drug Administration, NASA, Daiichi Sankyo Pharmaceuticals, Pfizer Pharmaceuticals, University of Maryland Medical Center, Johnson & Johnson Consumer Products, PricewaterhouseCoopers Professional Services, and General Electric among others. In addition, Dr. Celmer spent 15 years as an Adjunct Professor within Fordham University’s Graduate School in New York City, teaching Organizational Change and Consulting Skills. He continues to lecture at Fordham’s Manhattan campus. 

NIHTC Class Portfolio
Managing Change at NIH: How to be a Successful Change Agent and Sponsor for Results


Kim D’Abreu​

Kim D’Abreu is a seasoned executive and thought leader within the healthcare, education, and non-profit sectors. Kim holds a Master of Public Health from Columbia University, and has twenty-five years of experience designing and managing national, impactful, workforce diversity and inclusion programs. Kim received her Executive Certificate in Leadership Coaching from Georgetown University after she realized how much she enjoys “being a partner in others’ transformations.” Kim spent many years helping organizations unlock the potential of their diverse talent, and she brings this experience and perspective to her coaching.  

NIHTC Class Portfolio
Difficult Conversations: Moving from Conflict to Collaboration


Kate Ebner

Kate Ebner helps people see the future they want -- and make it real. As a coach, Kate shows people how to be strategic about life, career and their organizations. She helps transform lives through greater awareness of one’s gifts and the choices that are possible. Kate often works with leaders at the intersection of strategy, culture and leadership. As founding director of Georgetown University’s Institute for Transformational Leadership.

NIHTC Class Portfolio
Women in Leadership: Strategies for Success


Dr. Stephanie Evergreen

Dr. Stephanie Evergreen is an internationally-recognized speaker, designer, and researcher. She is best known for bringing a research-based approach to helping researchers better communicate their work through more effective graphs, slides, and reports. A Fulbright scholar, she holds a PhD from Western Michigan University in interdisciplinary evaluation, which included a dissertation on the extent of graphic design use in written research reporting. Dr. Evergreen has trained researchers worldwide through keynote presentations and workshops, for clients including Time, Verizon, Rockefeller Foundation, Brookings Institute, and the United Nations. Dr. Evergreen is co-editor and co-author of two issues of New Directions for Evaluation on data visualization. She writes a popular blog on data presentation at StephanieEvergreen.com. Her book, Effective Data Visualization, was published in Spring 2016. Her other book, Presenting Data Effectively: Communicating Your Findings for Maximum Impact, was just published in its second edition in June 2017. Both books hit #1 on Amazon bestseller lists.

NIHTC Class Portfolio
Hand On Data Visualization


Elena Juris

Elena Juris is the Director of the NIH Training Center (NIHTC). Before holding various positions at NIHTC, Elena developed patient and professional health education materials and campaigns for nonprofit, government, and private sectors clients, moving on to direct educational programming and national partnerships for the American Association of Poison Control Centers. She is a published medical author, including the patient guide, Positive Options for Complex Regional Pain Syndrome: Self-help and Treatment. Elena previously taught English at the university level and in corporate staff development programs in Europe and Washington, DC before launching the Effective Writing Refresher workshop at NIHTC.

Elena holds a B.A. in English from Brown University and an M.A. in Applied Linguistics/Education from the University of Surrey. She is a Sherpa-trained leadership coach, certified Strategic Planning facilitator, and MBTI Level I and II instructor as well. 

NIHTC Class Portfolio
Effective Writing Refresher


Jula J. Kinnaird

Jula J. Kinnaird is president of Capitol Management and Communications LLC. consulting firm specializing in communications, public relations, and advocacy. Over the course of her 40-year career, Kinnaird was president of three national trade associations.

An accomplished communicator, Kinnaird’s extensive writing experience includes congressional testimony, position papers, issue briefs, feature articles and columns, speeches, newsletters, press releases and opinion pieces. She was editor of a major trade association monthly magazine and created the first public relations office for the private historical organization which owns and operates Mount Vernon, George Washington’s home. 

She is a Magna Cum Laude graduate of Randolph College with a degree in English Literature.

NIHTC Class Portfolio
Writing Skills for NIH Employees


Barb LeClair

Barb LeClair is the Deputy Director at the NIH Training Center. Barb has been in this role since August 2016. Her expertise in training comes from years of instructor-led facilitation and synchronous or online training in both the public and private sector. As part of the leadership team at the NIH Training Center, Barb oversees training center operations, leads the marketing efforts and manages several of the program managers. Prior to coming to the NIH, Barb worked at the Office of Personnel Management, the Administrative Office of the US Courts and the Federal Aviation Administration. Barb graduated with a Master of Arts in Education and Human Development from the George Washington University and a Bachelor of Arts in Communication from Rutgers, The State University of NJ. She is a certified Myers Briggs Type Indicator (MBTI) instructor since 2014 and completed the 2018 NIH Senior Leadership Program. 

NIHTC Class Portfolio
Myers Briggs Training


John McCann

John McCann is the Director of Learning for CI International. John has been with CI for the past eighteen years and in that time has designed and delivered a wide range of leadership workshops and comprehensive leadership development programs for government, non-profit and private sector clients, including the National Institutes of Health Mid-Level Leadership Program, which has provided in-depth leadership development for nearly 1,000 NIH employees from across all NIH disciplines. Prior to joining CI International, John was on active duty in the Coast Guard for over 25 years. He was Captain of three ships and served as the Director of the Coast Guard’s Leadership Institute, where he was responsible for a wide range of leadership development activities in support of the Coast Guard workforce of over 80,000 military and civilian employees. He holds a Bachelor of Science in Government from the Coast Guard Academy and a Master of Public Administration degree from Harvard University. 

NIHTC Class Portfolio
Motivating and Engaging NIH Employees
Putting the Federal Employee Viewpoint Survey (FEVS) Results to Work: An Action-Planning Workshop


Eric Papp

Eric Papp has successfully trained thousands of managers at the NIH since 2010. Mr. Papp is the author of Leadership By Choice and The Subtraction Planner: A Daily Process of How To Discover Your 80/20 Activities. Some of his clients include Million Dollar Round Table, American Dental Association, Nationwide, Homeland Security, and LifeLock. Mr. Papp serves as a weekly leadership expert on News Talk 1530. He received his B.A. in Management Entrepreneurship from the University of Notre Dame. He lives in Tampa, FL with his wife Brieann and their dog Gracie.    

NIHTC Class Portfolio
Managing Multiple Priorities, Projects, and Bosses


Steve Piacente

Steve Piacente is an award-winning Washington correspondent and novelist whose portfolio includes digital strategy, social media, presentation training and business writing instruction. 

Piacente joined The Communication Center in March 2013 after 10 years at the U.S. General Services Administration (GSA), where he served as deputy communications director, responsible for the web and social media team, and before that, as speechwriter for the GSA Administrator.

Piacente’s 2010 novel Bella won an Indie Excellence Award and the Readers’ Favorite Gold Medal for Dramatic Fiction. Another book he authored, Bootlicker, won the Readers’ Favorite Silver Medal for Southern Fiction. His reporting work and fiction have also both won competitions sponsored by the National Press Club.

Piacente has been a professional writer since graduating from American University in 1976. He started as a high school sportswriter at the Naples Daily News in Florida, switched to news at the Lakeland Ledger, and eventually wound his way back to D.C. in 1985 as Washington correspondent for the Tampa Tribune, and later, the Charleston (S.C.) Post & Courier.

Piacente also teaches communications at his alma mater, and has taught classes on public relations, media and politics, and reporting in other university Washington Semester programs. He is also a corporate writing instructor.

Piacente received a B.A. in communications from American, and a Masters in Fiction from Johns Hopkins University. 

NIHTC Class Portfolio
Powerful Presentations and Storytelling


Shelley Sims

Shelley Sims is an executive communication coach, training designer and project manager with more than 20 years of experience. As a lead course designer and executive communication coach, Sims designs customized programs that include internal and external communication skills for the corporate environment, delivery skills for executives, and general media and presentation skills development.

In close consultation with key clients, Sims works extensively with large U.S. corporations, associations and government industries to train executives and spokespersons for appearances in public forums, presentation settings, press conferences and industry teleconferences. These training programs are devoted to the effective management of public image, message development, media relations, and presentation and testimony techniques.

NIHTC Class Portfolio
Powerful Presentations and Storytelling


Tyler Smith

Tyler Smith is an Associate Ombuds in the Office of the Ombudsman at NIH.  He earned a Master's Degree in Conflict Analysis and Dispute Resolution from Salisbury University. He has trained and worked extensively as a mediator, facilitator, conflict coach and trainer.  Prior to joining the NIH community as an Associate Ombudsman in 2014, Tyler spent several years working at The Bosserman Center for Conflict Resolution in Salisbury, Maryland; a nonprofit organization that fosters local, national and international peace building through the teaching, training and research of conflict analysis techniques and skills. Tyler is an active member of the International Ombudsman Association (IOA) and the Coalition of Federal Ombudsman (COFO).

NIHTC Class Portfolio
Managing Challenging Email


Haywood Spangler

Haywood Spangler, PhD, is the founder and principal of Work & Think, LLC. Haywood’s expertise in critical thinking and problem solving stems from his background as a bioethicist at UVA Medical Center and an instructor of business ethics at UVA McIntire School of Commerce. Dr. Spangler is an avid researcher, non-profit executive director and a V.A. counselor. He is a graduate of the University of Virginia and Yale University. In additional to NIH he works with Oracle, U.S. Army Intelligence and Security Command, Morgan Stanley, the U.N.’s Pan American Health Organization, and NASA. 

NIHTC Class Portfolio
Critical Thinking, Problem Solving and Decision Making


Nan Tolbert

Nan Tolbert brings to each training session more than 20 years of experience coaching and training corporate executives in presentation and public speaking, media interviews and crisis communication. She also specializes in one-on-one executive coaching.  

Tolbert’s clear understanding of the power of presentation and delivery – and use of techniques that help clients achieve rapid improvement - has helped her become one of The Communication Center’s most highly requested executive communication coaches.

Tolbert has worked with top organizations such as Marriott International, USO, National Institutes of Health, U.S. Food & Drug Administration, U.S. Chamber of Commerce, American Hospital Association, Sands Capital Management, and the Investment Company Institute.

NIHTC Class Portfolio
Powerful Presentations and Storytelling


Chuck Ward

Chuck Ward, Ph.D., is a trainer, keynote speaker, executive coach, and writer. He works with companies and government agencies across the United States and Europe. Audiences typically evaluate his messages as insightful, helpful, entertaining, inspiring, practical, motivating, and high in content.

Chuck holds two earned doctorates in communication and educational psychology. He has coached C-level executives in 128 Fortune 500 companies, and he has conducted training at NIH for over fifteen years. Before his present work, Chuck was a university professor, radio personality, and newspaper columnist. He is currently working on a book about intrinsic and extrinsic aspects of leadership.

NIHTC Class Portfolio
Leadership Skills for Non-Supervisors
Cultivating a Culture of Service at NIH: Practical Tools to Improve the Customer Experience


Lee Ann Wurster-Naefe

Lee Ann Wurster-Naefe, MBA, PCC, is a leadership coach, organizational consultant and educator. She has 30 years of management experience in health care, education, insurance and financial services, as well as with the federal government. She is the Director of the Leadership Coaching Certificate Program at the Institute for Transformational Leadership at Georgetown University. A faculty member since 2003, Lee Ann also teaches Leadership Presence. With a background in Human Resources and Organization Development, she specializes in leadership and team development, employee engagement and leading change and transition. Lee Ann has been coaching and consulting at NIH since 2004 and currently co-leads the NIH Women in Leadership Series.

NIHTC Class Portfolio
Women in Leadership: Strategies for Success

Retirement Preparedness

Retired Preparedness

Our diverse instructor team for retirement preparedness features experts in their specialized field:

Federal Benefits Instructors

Federal Benefits instructors average over 20 years of experience working in the Federal Government in Retirement Benefits and other Human Resources areas.

Financial Planning Instructors

Financial Planning instructors hold the designation of Certified Financial Planner®, a professional who is held to the highest ethical and educational standards in the financial industry.  

Income Tax Planning Instructors

Income Tax Planning is taught by either a Certified Public Accountant, or an Attorney, who specializes in individual income taxation. They are both licensed by the State.  Income Tax Planning is also taught by Certified Financial Planners® who are knowledgeable about individual income taxation.

Estate Planning Instructors

The instructors for Estate Planning are licensed attorneys and members of at least one State Bar Association.

Transition to Retirement Instructors

The Transition to Retirement content is taught by Certified Life Coaches or Transition Planners. In addition, the instructors have unique experience – such as personal familiarity with transitioning to retirement and/or a second career.

NIHTC Class Portfolio
Mid-Career Financial Planning for Retirement Workshop
Pre-Retirement (FERS) - Three Consecutive Fridays
Pre-Retirement Workshop (CSRS)
Pre-Retirement Workshop (FERS)
Retirement Refresher Workshop

Supervision and Leadership Development

Christine M. Carpino

Ms. Carpino is a Senior Consultant offering over 35 years of leadership and management experience in Federal government programs. Highly skilled Human Capital Practitioner with expertise in leading, designing and implementing Federal organizations and processes related to position management, classification, recruiting and staffing, pay administration, performance management, employee development, employee and labor relations, and training. Significant additional senior level experience in business process improvement, internal and external communications, strategic planning, program analysis and evaluation, policy development, regional program operations, intergovernmental affairs, nonprofit management, program start-up and career transition. Ms. Carpino has held leadership positions within the Departments of Commerce, Agriculture and Navy. She has also provided consulting services to NASA, the Departments of State and Transportation, and a number of nonprofit organizations. 

Ms. Carpino holds a Master’s Certificate in Nonprofit Management from Notre Dame of Maryland University, as well as a Master’s degree in Public Administration from the University of Wisconsin. Ms. Carpino’s Bachelor’s degree is in Government and Politics/Journalism.

NIHTC Class Portfolio
Federal HR for Administrative Professionals


Linda Keller

Linda Keller is a facilitator, instructional designer and organization development consultant. With 20+ years of experience in learning and development, Ms. Keller has a passion for conceptualizing and delivering managerial and leadership-focused employee development programs. She has worked with diverse clients including the International Monetary Fund, National Institute of Health, Department of Commerce, George Washington University, Fortune 500 companies and non-profit organizations. Her specific federal experience includes conducting management training, providing organizational development work and team interventions, and facilitating retreats for NIH, the Department of Commerce, and the Federal Reserve. As an expert in team building and action learning, her sessions inspire communication, collaboration and action. 

NIHTC Class Portfolio
Supervisory Essentials Training
Supervisory Refresher


Bina Malhotra

Bina Malhotra is a seasoned trainer and consultant, she focuses on human resources, performance management, alternative dispute resolution, as well as employment law. Bina specializes in employee relations matters within the federal and private sectors. Her career has included services for three federal agencies; FEMA, DLLR and USBOC. Her federal human resource service responsibilities include the following areas: classification, recruitment, benefits, training, employee and labor relations, workplace violence prevention, harassment, OSHA, Title 13 and Title VII compliance. Bina has held a Public Trust clearance.

Ms. Malhotra holds a Bachelor’s degree from the University of Maryland at College Park and is certified in Situational Leadership and FIERCE Conversations. 

NIHTC Class Portfolio
Supervisory Essentials Training
Supervisory Refresher


Sandy Walter

Ms. Walter has over 25 years of experience in human resources positions in the Federal Government including human resources positions at the National Institutes of Health (NIH), National Aeronautics and Space Administration, and Department of Army.  Previously a Branch Chief in the OHR Client Services Division and Personnel Officer for NINDS prior to the HR consolidation, she has worked in the NIH culture as both an HR Supervisor and Consultant for the past 14 years.

Ms. Walter has a Bachelor of Science degree from the University of Maryland and Master’s Degree courses in Human Resource Management at the University of Maryland.  She is also currently a volunteer for Wounded Warriors assisting military personnel to transition to civilian employment.

NIHTC Class Portfolio
Supervisory Essentials Training
Supervisory Refresher