Understands and applies facility and maintenance knowledge, skills, and abilities to coordinate the delivery of building support services and government owned equipment maintenance.
- Assesses the condition and manages the acquisition, installation, operation, maintenance and disposal of government owned facility equipment and interior, exterior and grounds elements.
- Assures that competent maintenance contractors are selected.
- Collaborates with others on the formulation and execution of long-range plans for Intramural high-risk facilities to ensure upgrades and facility integrity.
- Creates, monitors and manages vendor contract specifications and procurement processes (e.g., request for proposal, statements of work, independent government cost estimates, evaluate technical proposals, and supplemental lease agreements).
- Determines facilities project task and project risks and develops a risk management plan.
- Develops and implements customer project requests to achieve occupant satisfaction and to maintain positive relationships.
- Develops custom high-risk space reports and bi-annual activity reports to meet the needs of high-risk facilities stakeholders.
- Efficiently utilizes computerized maintenance management systems.
- Maintains knowledge and awareness of basic heating and cooling systems and appropriate software and system controls for the management of these systems within a facility.
- Maintains knowledge and awareness of energy and utilities management and institutional policies related to energy usage and conservation.
- Manages facility operations and maintenance activities.
- Manages, maintains, and updates existing data records as related to high-risk facilities space and maintenance.
- Manages occupant services (parking, janitorial services, food services, and facility helpdesk).
- Manages official high-risk space data inventory of specialized buildings.
- Manages, updates, and maintains high-risk facility drawings and analyzes data reports.
- Monitors maintenance contractors’ work.
- Negotiates service level agreements; ensures agreements are met and maintained.
- Recommends the most appropriate way to provide occupant services.
- Resolves contract disputes and works with the Contract Specialist and Contracting Officer when needed.
Developmental opportunities for this competency are available from the NIH Training Center.