Continuous Improvement

Ensures work meets or exceeds standards and identifies and implements ways to make job tasks or processes more efficient.

Key Behaviors:

  • Under direction, implements ways to make job tasks or processes more efficient.
  • Understands job tasks or processes and their impact on goals and objectives.
  • Studies best practices that can be applied to improve work tasks and processes.
  • Seeks feedback from colleagues, superiors, and customers.
  • Identifies alternatives to existing job tasks or processes, and offers suggestions for improvement.

Developmental opportunities for this competency are available from the NIH Training Center.