Guides others to make the most of their available skills.

Key Behaviors:

  • Recognizes and encourages performance excellence
  • Recognizes and analyzes a performance problem
  • Identifies effective strategies for modifying behaviors and attitudes
  • Plans and initiates a coaching session
  • Identifies various ideas to assist the learner
  • Identifies and demonstrates supportive coaching behavior
  • Uses the various questioning techniques
  • Employs and encourages a feedback process

Developmental opportunities for this competency are available from the NIH Training Center.