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Q: How do I determine which data source best matches my need?
A:Data Source Dictionary
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Q: Are there local recruitment sources that can provide top talent?
A:Contact OHR Corporate Recruitment Team
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Q: Are there Key or Mission-Essential Positions with high turnover / low engagement rates?
A:Mission-Essential and Key Positions Guide
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Q: How do I articulate the benefits of workforce planning?
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Q: What new ways of working or skill mix would aid in recruitment?
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Q: What recruitment flexibilities/mechanisms are available to me to hire the talent that I need?
A:Contact OHR Client Services Division
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Q: How can I justify the positions that I need?
A:- Position Analysis Guide
- Mission-Essential and Key Positions Guide
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Q: Can the workforce be arranged differently to better facilitate workload coverage?
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Q: How can I leverage data/analytics to identify future needs?
A:- NIH OHR SmartHR Workforce Analytics Module
- NIHTC Course Link: HR SAID Data Training Module 2
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Q: How do I get stakeholders/my customers to think forward and identify future needs?
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Q: What is the current distribution of employee years of service?
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Q: How do I to develop my workforce planning capabilities?
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Q: How do I determine what workforce my organization will need in the future?
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Q: Where is my organization’s greatest need currently in the workforce planning area?
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Q: How can I view documents in my eOPF that will not open?
A:Make sure you are only using Internet Explorer as Chrome is no longer compatible with the recent eOPF update. Furthermore, please make sure your pop-up blocker is turned OFF. You can check this by:
- Click the Settings icon in the top right corner of the browser
- Click Internet Options
- Go to the Privacy Tab
- Make sure the pop up blocker box is NOT checked
- If issues still persist, please go to the HR Requests Page, and select 'Get Help With An HR System' to contact the HR Systems Support Team.
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Q: How can I access my eOPF after transferring to a different government agency?
A:Please allow approximately 2-4 pay periods from your date of transfer to view your eOPF. If it has been more than 4 pay periods since your date of transfer and you are still unable to view your eOPF, please go to the HR Requests Page, and select 'Get Help With An HR System' to contact the HR Systems Support Team.
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Q: As a manager, how can I make changes to information in LMS when attempting to approve training courses?
A:In order to correct information in LMS, your AO must first update this user’s NED profile. Once the information is corrected in NED, it will be automatically update in the LMS system overnight. If you need to approve a training immediately or have other issues, please go to the HR Requests Page, and select 'Get Help With An HR System' to contact the HR Systems Support Team.
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Q: How can I edit information in my employee’s LMS training course request? (For manager’s only)
A:In order to correct information in LMS, your AO must first update this user’s NED profile. Once the information is corrected in NED, it will be automatically update in the LMS system overnight. If you need to approve a training immediately or have other issues, please go to the HR Requests Page, and select 'Get Help With An HR System' to contact the HR Systems Support Team.
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Q: How do I find my Employee ID#?
A:You can locate your 8 digit employee ID# in LMS (your employee ID is not your NIH Badge ID).
- Log into the https://lms.learning.hhs.gov/Saba/Web/Main HHS Learning Portal (LMS).
- Click on your name in the blue menu bar.
- Your “Username” which is your “Employee ID Number” will be listed under the “Professional Profile Information” heading.
If you have questions, please go to the HR Requests Page, and select 'Get Help With An HR System' to contact the HR Systems Support Team.
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Q: How do I find my HR CARDS user ID and Password?
A:HR CARDS username and password are the same as the NIH username and password. In order to retrieve or reset a password, users must go through the NIH Helpdesk or go to the self-service password management portal (https://iforgotmypassword.nih.gov/) and choose the option that applies to you.
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Q: How do I find Position Descriptions (PDs) in HR CARDS?
A:Using HR CARDS, search for Position Descriptions (PDs) and their accompanying classification and recruitment documents by entering keywords related to a position’s official title in the Keyword Search field:
To complete a keyword search:
1. Enter keywords related to a position’s title, if using two words use comma between words
2. Click Submit
3. Search results will appear
4. Click Clear Search Criteria to start a new Keyword Search -
Q: How can I view a document in my eOPF that does not open when I click it?
A:Make sure you are only using Internet Explorer as Chrome is no longer compatible with the recent eOPF update. Furthermore, please make sure your pop-up blocker is turned OFF. You can check this by:
- Click the Settings icon in the top right corner of the browser
- Click Internet Options
- Go to the Privacy Tab
- Make sure the pop up blocker box is NOT checked
- If issues still persist, please go to the HR Requests Page, and select 'Get Help With An HR System' to contact the HR Systems Support Team.
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Q: Can a monetary award and a time-off award be submitted in one web form request?
A:No, ICs will have to submit two award requests using the Web Form. These are considered two separate actions, even if it is for the same event.
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Q: How do I access the Awards Web Form to submit awards?
A:The Awards Web Form is accessed via the HR Request page. From the HR Request page click on the "Submit An Award Nomination" tile.
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Q: Is the NIH-2833 form still required?
A:No, ICs do not have to submit the NIH-2833 Nomination Form when using the Awards Web Form. However, ICs may add attachment(s) in the Confirmation section when they submit awards if they wish.
Frequently Asked Questions
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