Frequently Asked Questions

  • Q: I received a notification stating I’m on a wait list for a class I am taking. What does that mean?

    A: 

    This means you are pending approval by your direct supervisor and your Servicing Administrative Officer (AO). View the email notification that you received from the Learning Management System. Once your request has been fully approved and a valid Common Accounting Number (CAN) has been entered, then you are eligible to be moved to the roster. This will occur if a seat is available at the top of the NEXT hour. If there are no seats remaining, your status will remain as waitlisted until a seat is available. For more information, see the NIHTC Registration Process video.

  • Q: What is the web-based Mandatory Training Inventory (MTI)?

    A: 

    The MTI helps employees determine the mandatory training courses they are required to complete based on where they work at NIH, as well as their full time equivalent (FTE) category, supervisory role, and job activities. Detailed information is provided to employees through the MTI for each course in the database.

  • Q: Why do some of my courses display more than once?

    A: 

    Certain job activities may have the same or similar courses. As a result, you may see a required training displayed more than once. To change the courses that are displayed, use the "hyperlinks" at the top of the training course screen and select the "Position Activity" link to change your selections. You can also cut and paste your print friendly version into a spreadsheet and delete the rows of training that do not apply to you.

  • Q: Why do I see courses that I've already taken on my training profile?

    A: 

    The Inventory was designed to capture a broad spectrum of job activities that NIH employees perform. The MTI does not interact with other systems that may track your training and therefore you may see courses that you've already taken. You can cut and paste your print friendly version into a spreadsheet and delete the rows of training that you have already taken.

  • Q: Why do training courses appear that do not seem to apply to me?

    A: 

    It is recommended that you review your training list with your supervisor. You may discover initially that some courses do not apply to you. Sometimes mandatory training requirements change. To change the courses that are displayed, use the "hyperlinks" at the top of the training course screen and select the "Position Activity" link to change your selections. You can also cut and paste your print friendly version into a spreadsheet and edit your training profile.

  • Q: I can't see my entire training profile. What should I do?

    A: 

    Use the scroll buttons to move down and across the page to see your remaining training courses. You can also print out your profile by clicking the print friendly button and selecting print from the file menu in your web browser.

  • Q: I don't see training I know I am required to take for my job. Will these be added later?

    A: 

    The Inventory will be updated continuously as new mandatory training requirements are identified and reviewed according to the procedures in the NIH Mandatory Training manual chapter. If you are aware of training that may need to be included, please contact the training center at mandatorytraining@mail.nih.gov. Also, some Institutes and Centers (IC's) may require their employees to take training not listed in this Inventory. The Inventory does not include training required by individual IC's. You should check with your supervisor to see if additional training is required.

  • Q: How does the Inventory determine what classes appear on my training profile?

    A: 

    There are approximately 100 mandatory training courses. Don't worry, you probably will not have to take all of them. When you select your position status, supervisor status, and job activity(ies), the Inventory uses these criteria to narrow down from a large list of mandatory training. Each of these selections are linked to a list of courses that appear in your training course list.

  • Q: Why was the Mandatory Training Inventory developed?

    A: 

    In response to concerns about mandatory training, the NIH Deputy Director for Management tasked an NIH committee, the Mandatory Training Committee (MTC), to inventory mandatory training and make information about mandatory training courses available to employees. With the assistance of CIT, the MTC has developed a database that stores mandatory training information. The training database is accessible to employees through the web-based Mandatory Training Inventory (MTI).

  • Q: Does the MTI track my training or interface with other systems that track my completion of training, such as Annual Ethics Training?

    A: 

    No, the MTI does not track or interact with other systems that track your completions of required training. The MTI is a tool you can use to determine your mandatory training requirements.

    Enter and track your training in the Department of Health and Human Services Learning Management System.

    If you are having trouble with a website referenced by or linked to the MTI, please contact that site's help desk (or the NIH Helpdesk) directly.

  • Q: Why do I see job activities displayed that don't seem to apply to the work I perform?

    A: 

    The Inventory was designed to capture a broad spectrum of job activities that NIH employees perform. For example, while some employees perform administrative activities most of the time, they may perform activities that require them to take certain scientific safety courses.

  • Q: Some job activities don't make sense to me and I'm not sure if I should select them.

    A: 

    Some Institutes and Centers have a different definition of a particular job activity. It is recommended that you consult with your supervisor or team leader if you are unsure whether an activity applies to you.

  • Q: What if my position status, organization, position/role, or job activities change?

    A: 

    If your position status, organization, position/role, or job activities change, you can always return to the MTI homepage and create a new list of training based on your changes.

  • Q: What is the Federal Employee Viewpoint Survey?

    A: 

    The Federal Employee Viewpoint Survey (FEVS) is an annual survey administered by the U.S. Office of Personnel Management (OPM). It is a tool that measures Federal Government employees' perceptions of whether, and to what extent, conditions characterizing successful organizations are present in their agencies. This is an opportunity for our employees to candidly share their perceptions about their work experiences, organizations, and leaders. The ultimate goal of the survey is to provide the National Institutes of Health (NIH) with information to build on strengths and improve challenge areas.

  • Q: When and by whom will the survey be administered?

    A: 

    The FEVS is an annual survey administered by OPM to eligible federal employees. The survey opens the week of May 15 and closes on July 14, 2023.  

  • Q: How is the survey administered?

    A: 

    The FEVS is a web-based survey, and employees will receive an email invitation from OPM containing a unique link to the survey. Employees who have not completed the survey will receive an email reminder on the week of May 29, June 12, and June 26 with their personalized survey link. Invitations to complete the survey will come from:

  • Q: Who is eligible to take the survey?

    A: 

    Full- and part-time permanent, non-seasonal employees, including Title 42 and Commissioned Corps employees, on-board on or before November 30, 2022. Contractors are not eligible for FEVS participation.

  • Q: How long does it take to complete the survey?

    A: 

    You should be able to complete the survey in approximately 20-25 minutes.

  • Q: How do I know that my responses will remain confidential?

    A: 

    OPM is responsible for administering the FEVS and does not provide raw data to any participating Federal agencies. Therefore, no HHS Operating Divisions will have access to any individuals’ responses. All reports provided to HHS from OPM will present calculated aggregate percentages only. All data are rolled up to reports that have at least 10 responses to protect the confidentiality of all respondents to the FEVS. Please review the confidentiality infographic and/or the confidentiality video to learn about the process.

  • Q: Is the survey voluntary?

    A: 

    Yes, the survey is voluntary, but participation is encouraged and valued. We use your input to gauge how we are doing, where we can improve, and create positive changes throughout the agency. Please help us ensure that the NIH excels at providing a safe, effective, and engaging workplace for all our employees. 

  • Q: May I pass/forward the survey on to someone else to take?

    A: 

    No, each link to the survey is unique and can only be used once. Please do not forward your link to any individuals or groups, because after the survey has been completed by one person, the link will no longer allow you to access the survey.

  • Q: Who/what are the some of the terms referring to (e.g. agency and senior leader)?

    A: 

    Please visit the FEVS Key Terms page for a list of NIH definitions to key terms used on the FEVS.

  • Q: Why does the survey include demographic questions?

    A: 

    NIH and the Federal Government are committed to promoting a diverse and inclusive workplace. Given that policy, we are soliciting responses to the demographic items in the survey. Your responses are voluntary, confidential, and will be used to enhance understanding of the diversity of the NIH and Federal Government workforce.

  • Q: What do I do if I encounter technical difficulties in receiving or completing the survey?

    A: 

    If the personalized link enclosed in your individual email does not take you directly to the survey, copy and paste the link into the address bar of your web browser. You may also try to manually type in the link as well.
    If you still are unable to access the survey, please contact EVHE@opm.gov. Alternatively, you can contact your IC’s point of contact or the Office of Human Resources for assistance.